How long does delivery take?
Orders within the Netherlands, Belgium and Germany are delivered within 1–4 working days. You’ll receive a track & trace code as soon as your order has been shipped.

Do you ship internationally?
Yes, besides the Netherlands we currently ship to Belgium and Germany. Expansion to other countries is in preparation.

Can I return my order?
Yes. You can return your item(s) within 14 days of receiving them, provided they are unused, in original packaging and in perfect condition.

Who pays for the return costs?
Return shipping costs are at the expense of the customer. Without track & trace, returns are at your own risk.

How do I register a return?
Send us an email at auvirasstore@gmail.com with your order number and we’ll guide you through the process.

Which payment methods do you accept?

We accept:

- Klarna (Pay Later)
- IDEAL
- Creditcard (Visa, Mastercard, AMEX)
- PayPal

Is it safe to pay on Auvira?

Yes. All payments are processed via secure, encrypted connections.

Will you launch more than eyewear?

Yes. Auvira is evolving into a lifestyle brand. The collection will expand into jewelry and clothing, designed with the same philosophy: minimalist, elegant, timeless.